Firstsource Solutions Limited (NSE: FSL), a global intelligence partner and an RP-Sanjiv Goenka Group company, has been recognized as a Horizon 3 Market Leader in HFS Research’s HFS Horizons: Customer Experience Services, 2026 report. The assessment evaluated the capabilities of 33 service providers, including CX specialists, global system integrators, and consultancies across the HFS customer experience services value chain. Horizon 3 – Ecosystem Synergy and New Value Creation recognizes providers that move beyond functional and end-to-end experience transformation to create new sources of value through ecosystem collaboration, Services-as-Software models and capabilities spanning talent, domain, technology, data and change.

AI-Native Intelligence in CX

HFS describes Firstsource as ‘AI-native intelligence rooted in 25 years of CX operations.’ Its assessment highlights Firstsource’s Kairos operating system, Agentic AI Studio, and Intelligent Context Framework as key elements of its approach to AI-native CX transformation. Ashish Chawla, Head – CX and Consulting, Firstsource, said, ‘We built Kairos on a simple premise: AI creates enterprise value only when intelligence is connected to the work itself. But ultimately, the value of that intelligence is experienced by the customer, in how quickly they get an answer, how easily they resolve an issue, and how relevant and seamless the experience feels.’

Recognition and Impact

Melissa Fersht, Executive Research Leader, HFS Research, said, ‘Firstsource is pairing AI-native intelligence with 25 years of CX operations expertise, delivered through its Kairos operating system that aims to make one partner accountable for transformation, implementation, and operations.’ The recognition positions Firstsource to orchestrate customer experience across the enterprise, not just manage a slice of it. The value of AI-native CX is ultimately measured by what the customer experiences: less waiting, faster resolution, easier digital journeys, fewer handoffs, and more relevant interactions.

HFS’ 2026 research points to a shift in enterprise CX buying. As GenAI and agentic AI become increasingly embedded in customer operations, enterprises are looking beyond technology capability toward partners that can take accountability for business outcomes. The report also highlights the gap between buyer appetite for outcome-based models and current adoption: 76% of enterprise CX buyers are open to outcome-based or gainshare pricing, while only 5% of contracts use those models today. This is the operating challenge Kairos was built to address. It brings together domain knowledge, operational data, technology, and AI engineering across transformation, implementation, and live operations. By learning from customer interactions and the decisions made around them, it is designed to make each subsequent interaction smarter and the overall customer experience more consistent over time.

To access the HFS Horizons: Customer Experience Services, 2026 report, visit: https://www.firstsource.com/insights/resource-hub/research-report/hfs-horizon-3-cx-report-2026-firstsource.

Source: NSE Corporate Announcement

Fundamental & Technical Analysis of Firstsource Solutions Limited

Firstsource Solutions Limited belongs to the Technology › Information Technology Services sector. Here’s a quick read on where the business and the stock stand today.

Firstsource moves sideways over three months, with neither buyers nor sellers taking control. The PEG reaches 3.12. The stock trades on brand and index weight, not on growth. Thin margins at 6.7% leave limited room for error — any demand softness or cost spike hits the bottom line hard. The stock holds at 47% of its 52-week range with RSI at 58. In other words, neither side has a clear edge right now. The stock rises 5.8% in three months on 17.1% revenue growth. As a result, the market gives it more credit than the fundamentals strictly justify. Watch the next quarterly results. If growth accelerates, the move makes sense. If not, expect some gains to unwind. Check Fundamentals of Firstsource Solutions Limited.

Dynacons Systems & Solutions Limited (DSSL) is proud to announce its recognition as one of the leading mid-corporates of India 2026 by Dun & Bradstreet. This significant milestone highlights the company’s commitment to driving business excellence, technological innovation, and digital transformation across India. Dun & Bradstreet, a globally recognized provider of business data and insights, highlights businesses that contribute to economic progress and demonstrate strong performance across their sectors.

Reinforcing Commitment to Excellence

The recognition underscores Dynacons’ focus on business growth, operational excellence, and delivering technology-led solutions. With expertise in data center and cloud infrastructure, networking, cybersecurity, and managed services, Dynacons enables organizations to build secure, scalable, and future-ready IT environments.

Strengthening Technology Capabilities

As enterprises explore AI adoption and intelligent automation, Dynacons continues to strengthen its technology capabilities and service portfolio. This recognition further reinforces the company’s commitment to innovation, customer-centricity, and sustainable business growth.

For more information, visit www.dynacons.com.

Source: NSE Corporate Announcement

Fundamental & Technical Analysis of Dynacons Systems & Solutions Limited

Dynacons Systems & Solutions Limited belongs to the Technology › Information Technology Services sector. Here’s a quick read on where the business and the stock stand today.

Dynacons falls 15.0% over three months and has not found a floor yet. The PEG of 0.43 is extremely low. Either the market misses the growth story, or there is a catch worth investigating. Thin margins at 6.0% leave limited room for error — any demand softness or cost spike hits the bottom line hard. Sellers drive 1.5x the volume of buyers. Furthermore, they controlled 18 of recent sessions versus 12 for buyers — a clear distribution signal. Revenue grows at 21.0% and profits at 36.3% CAGR, with D/E of 0.00. Meanwhile, the stock dips 15.0% in three months without any fundamental deterioration. Consequently, the stock quietly becomes cheaper relative to earnings power. For long-term investors, that is a feature. Check Fundamentals of Dynacons Systems & Solutions Limited.

Onward Technologies Limited (NSE: ONWARDTEC) delivered its strongest-ever quarter in Q2 FY27, with total revenue up 22.2% year-on-year to ₹171.2 crore and EBITDA rising 33.7% YoY to ₹26.6 crore. The improved performance reflects progress in operational efficiency, offshore execution, and strategic customer engagements, supported by a healthy pipeline of opportunities across its key engineering verticals.

Strong Q2 Performance

The company’s Q2 FY27 results showcased significant growth. Total revenue increased by 22.2% YoY to ₹171.2 crore, and EBITDA rose by 33.7% YoY to ₹26.6 crore. The profit after tax (PAT) surged by 41.2% YoY to ₹16.8 crore. The EBITDA margin expanded to 15.6%, and the PAT margin improved to 9.9%.

Full Year Outlook Revised Upward

Building on its Q2 performance, H1 execution, and business visibility for the second half of the year, Onward Technologies upgraded its FY27 revenue growth outlook to 15%-18% and EBITDA margin at 13.8%-14.3%. The company also reported a healthy first half with revenue growing by 16.9% YoY and EBITDA up by 21.4% YoY.

Source: NSE Corporate Announcement

Fundamental & Technical Analysis of Onward Technologies Limited

Onward Technologies Limited belongs to the Technology › Information Technology Services sector. Here’s a quick read on where the business and the stock stand today.

Onward gains 24.6% over three months and trades near its 52-week highs. The PEG of 0.33 is extremely low. Either the market misses the growth story, or there is a catch worth investigating. Thin margins at 7.6% leave limited room for error — any demand softness or cost spike hits the bottom line hard. RSI hits 78, a level that signals the stock runs hot. Notably, buyers drove volume on 16 recent sessions — though at these levels, some profit-taking is normal. The stock rises 24.6% in three months on 7.2% revenue growth. As a result, the market gives it more credit than the fundamentals strictly justify. Watch the next quarterly results. If growth accelerates, the move makes sense. If not, expect some gains to unwind. Check Fundamentals of Onward Technologies Limited.